At Celtic & Co Store, we believe that trust is the foundation of every lasting relationship. Just as we craft our British-made knitwear, cardigans, and waxed jackets with integrity and care, we approach your personal data with the same values of authenticity, reliability, and respect. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our website, beautyclothingco.com, or make a purchase from us.
Our customers are individuals who value heritage, substance, and versatile elegance. We understand that you entrust us not only with your style choices but also with your personal information. This policy is designed to be as clear and straightforward as our payment process, ensuring you feel secure and informed at every step.
1. Information We Collect
To provide you with a seamless and personalized experience, we collect information that you provide directly and data collected automatically:
- Personal Identifiers: When you make a purchase, create an account, or contact our customer care team, we collect information such as your name, billing and shipping address, email address, and phone number.
- Payment Information: When you place an order, our secure payment gateway processes your payment details (e.g., credit card number, PayPal email). We do not store your full credit card details on our servers.
- Order History: Details of the products you purchase, such as Footwear, Gloves, Denim, Dresses, or Knitwear, are stored to facilitate order tracking, customer service, and personalized recommendations.
- Automatically Collected Data: We collect certain information about your device and how you interact with our site, including your IP address, browser type, and browsing behavior (e.g., pages viewed, items clicked). This is gathered through cookies and similar tracking technologies.
- Communications: Records of your correspondence with us, including emails sent to [email protected].
2. How We Use Your Information
Your data allows us to honor our commitment to quality and service, mirroring the considered craftsmanship of our products:
- To Fulfill Your Orders: To process transactions, arrange shipping (including worldwide delivery, excluding some parts of Asia and remote regions), and send order confirmations and tracking information.
- To Communicate with You: To respond to your inquiries, provide customer support, and send you important administrative updates about your account or orders.
- To Improve Our Store & Services: To analyze site usage, troubleshoot issues, and enhance the functionality and design of our website, ensuring it reflects the elegant and user-friendly experience you expect.
- For Personalization (with your consent): To create a more tailored shopping experience by suggesting products (like our British Made cardigans or curated Dresses) that may align with your preferences.
- For Security & Fraud Prevention: To protect the security and integrity of our website, transactions, and business, in line with our enduring commitment to your safety.
3. Sharing and Disclosure of Information
We treat your personal data with the same discretion we apply to our designs. We do not sell your personal information. We may share your data only in the following limited circumstances:
- Service Providers: We engage trusted third-party companies to perform essential services on our behalf, such as payment processing (e.g., PayPal, credit card gateways), order fulfillment, shipping (e.g., postal carriers), and website analytics. These partners are contractually obligated to protect your data and use it solely for the services we request.
- Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena, regulation, or legal process, or to protect the rights, property, or safety of Celtic & Co Store, our customers, or others.
- Business Transfers: In the unlikely event of a merger, sale, or transfer of our assets, customer information may be part of the transferred assets. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
4. Data Storage and Security
We are committed to safeguarding your information with robust security measures, as enduring as the design of our Merino wool garments.
- Storage: Your data is stored on secure servers and is processed in accordance with applicable data protection laws.
- Security Measures: We implement a variety of technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption (such as SSL technology for payment details), firewalls, and access controls.
- Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).
5. Your Rights and Choices
You have certain rights regarding your personal information, consistent with global privacy standards:
- Access and Correction: You can access and update your account information (like your address or contact details) by logging into your account on our website.
- Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in any such email. You will still receive transactional messages related to your orders.
- Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions. To do so, please contact us using the details below.
- Do Not Track: Our website does not alter its data collection and use practices when it receives a “Do Not Track” signal from your browser.
6. Cookies and Tracking Technologies
Like most online stores, we use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.
- What are Cookies? Cookies are small data files placed on your device that help us remember your preferences, keep items in your shopping bag, and understand how you use our site.
- How We Use Them: Cookies enable essential site functionality, allow us to analyze site performance (e.g., through Google Analytics), and, with your consent, may be used for advertising purposes to show you relevant products across other sites.
- Your Control: You can control and/or delete cookies as you wish through your browser settings. You can delete all cookies already on your computer and set most browsers to prevent them from being placed. However, if you do this, some features of our website, such as adding items to your bag or logging into your account, may not function as intended.
7. International Transfers
As we proudly ship our British Made collections worldwide, your information may be transferred to and processed in countries other than your own, including the United States where our operational and customer service address is located. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.
8. Contact Us
Your trust is paramount to us. If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please do not hesitate to contact our dedicated team:
For Privacy Inquiries:
Email: [email protected]
Postal Address: The Team at Celtic & Co Store, 34 Harris Street, Brookline, US 02446.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Thank you for choosing Celtic & Co Store. We are honored to be part of your journey towards a wardrobe of enduring style and authentic craftsmanship.